Reviews
4.7
50,283 reviews
The touch keyboard is awful & constantly creates
sranyc· Review provided by samsung.com · October 7, 2024
I am a woman with small hands and fingers. Yet, no matter how I have taken advantage of keyboard layouts or made adjustments, I get so many mistakes and have to do corrections literally for every few words that I type on the screen. The amount of stray characters and additional letters being inserted, even when I use the space bar between words. And what makes it worse is the terrible suggestions predictive text makes, or the mistakes it inserts! I used to be able to type on any of my BlackBerry keyboards throughout the years so fast with two or more fingers, without virtually ever needing to look at the screen or keyboard, and was able to produce text, long mails and even draft very long documents mistake free 99.9% of the time. The amount of mistakes that come up on my S23 Ultra keyboard is always voluminous and it is frustrating and a time vampire to keep having to reread every 3 or 4 words to make corrections, and then having to reread what I type over and over to ensure the corrections are mistake free. probably made in excess of 100 corrections while typing this.

I frigging hate this phone and get so frustrated, but the few phones with real keyboards on the market now are garbage.

Plus I failed to mention I get terrible shooting pains and pins and needles in my fingers, hands and shoulders throughout the day, on a daily basis from having to touch this screen to write messages, or use the net.

This phone would be awesome with a real keyboard. I really am so disgusted with this phone, but there isn't anything much different out there to resolve these daily anxiety producing issues.
Big mistake Terrible experience The only Samsung phone I have hated.
Sarah Wiseman-Ford· Review provided by Google · September 27, 2024
I absolutely hate this phone. I actually was very happy with my Samsung Active 8, asnd I love to keep things until I absolutely have to make a change. At the time, Att was promoting the new Samsung 23, at no cost and I when to get that one, but I was talked into the Samsung Ultra by the very talented ATT person because my job requires me to take many many photos. I was told the storage capacity of the Samsung Ultra was a TB. About 3 weeks after I up graded, the phone began to it act up. When I was trying to take a picture the screen would suddenly shift right before I would tap the button. Other things were happening, but I was just thinking it was a new phone and I needed to just get use to it.
The phone is to large for my hands and it very very slick. It is a sleek phone gold trim and lavender body, but slips easily causing me to be nervous that I would drop the phone. I have purchased 4 cases with extra protection.
I did not realize that the screen going over the edge of the side of the phone was such a terrible feature. This makes holding the phone and using it very difficult because your fingers will touch the side a little too much and it interferes with texting or what ever I am doing.
The screen is very easily broken which is something I have never experience before with my cell phones. I had it in an otter box case with cover so the phone was enclosed in an otter box. The phone slipped from my hand slid down my leg and fell about 2 1/2 feet and landed on the parking lot asphalt right by my foot. So, being in an otter box, sliding down my leg and landing right by foot, I did not expect the screen to pebbled and shattered with little spider line cracks that rippled out.
I have been to Att 5 times related to the phone. I have been told that well, it's out of warranty, live with it, maybe Samsung would replace the phone but i may have to pay it off, and more.
As of Sept. 12, 2024 I cannot send nor receive text messages which is a big part of my daily work. Another visit to the local Att store and 3 1/2 hours later I left and still could not send or received text, advance support could not fix it, the supervisor of advance support could not figure it out. I let them know that I had sent our a large number of text the day before and they said that shouldn't be a problem since I have unlimited talk and text. It is Sept. 26, 2024 and I still cannot receive or send texts.
So I have a very expensive phone that has been nothing but a huge pain that I hate. It has a cracked screen because the design is such that it is susceptible to damage, that I pay for a plan with unlimited talk/text that I can not use that feature with my contacts. Oh, I can receive text from Att, and other companies, but not anyone on my contacts list. That shifts when I have lined up my picture causing blurred or repositioning. If there is any noise aside from my phone playing a video, or audio file, forget it.. I feel like a fool, I have tried but I don't know how to get this corrected. Did I say that I really hate this phone?
ilovegaming1111· Review provided by shopee.ph · December 19, 2024
Product Quality:flagship
Best Feature:all around( s-pen, DeX, zoom camera, vaporchamber for gaming, personalization UI) though expect samsung camera software enhancing photos after shoot
Performance:i set battery at max protection, it lasts 1day

My order arrived after a week from order. I trusted the reviews here to check if they are legitimate store since the phone is much cheaper than authorized store in the mall. This is an expensive purchase after all. The box was delivered exactly as the seller packed it, thanks for their security tape around the box.
There's a lot of freebies which is great! All you need for a new phone:
phone case (clear and thin only),
tempered glass (1 pc. Mine was scratched after 1 week by a knife after a cooking mishap 😵),
charger (ITFIT is already all-in-one! it can wirelessly charge a phone, watch and buds plus it is a nightstand with digital clock, and has 30W charging block which you can you use for the phone),
Gobuymall free retractable cable - lightning, USB-C and old micro

I've added the phone in my Samsung account and it is indeed a legitimate and brand new one, but since it is purchased from different country, their 1-year warranty is not available. The box was resealed (opened to setup PIN) using their security sticker but the bottom is intact, same as store bought. Mine has a Spanish sticker so I think it might have been sourced in Spain or South American countries. They locked the phone with a pin so you have to chat them once it has been delivered, there's a slight delay due to their system said the seller.
I've been using it a week and I did not encounter any problems so far.

Thank you GoBuymall!🥳
No other phon can even come close. The best ever
ROB Z· Review provided by samsung.com · August 21, 2023
wanted to take a second to reach out to Samsung and let them know that they have built a fantastic device. I have used different devices in the past but I've also used Galaxy devices as well. Coming from my last phone being the Samsung Galaxy s20fe which I thought was great. However this 23 Ultra is innovated into the next direction of smartphone the only gripe I could see and really not for myself but for anybody would be the mere size of the phone. I'm a big fella so it works very well with me because I have big hands but for other people I'm not so sure how they would be respond nor do I care. LOL what I do care about is Samsung has continued to move forward in the technology of their smartphones and this phone is absolutely 100% spot on I just don't see how when the next big thing comes out that it can in Any Which Way compete with this phone it is durable very tough when enclosed in a proper case. I said no because I dropped my phone a lot on accident of course and I am a working man so it takes his fair share of bumpy and slipping out of your hand if you know what I mean. So it is 100% terrible it is fast. And the camera do not get me started the camera is above and beyond I don't think that there are professional grade cameras that are thousands of dollars that could even compete with this camera being able to take pictures at night time and not even have to put on the flash! Mind blowing just crazy I love it the pictures are so clear and Vivid it can hone in on a spectrum of color on anything that's just use a flower for an example and once honed in into the color of the eye of the camera picks up colors and fragments that you would never be able to see with your eye let alone a plane Jane camera. The S Pen!! Wow guys you have done it the technology behind it the compatibility with it in the fluid motion of it compatible with the screen is beyond its time it is so to the point in technical it is just very fun to you use. I've had this phone now for about 4 weeks and will for the first two weeks you're not really painted any mind you're going through the formality of trying to get everything back to how you had it and getting everything back comfortable for your use. But this week I had a chance to play around with it and to use some of the Samsung apps that are very compatible with the phone as they are designed to be I could go on all day long and I don't ever write a message to accompany or to any reviews or anything and I just had to take a second to say that this is one very happy customer as it stands and this phone is absolutely amazing and I want to take a second to thank everybody that ever had their hands in the part of making this phone and the technology that goes with it and I want to commend them and tell them thank you from a consumer that really appreciates and values the time and effort that they put into this phone and its capabilities with that being said thank you very very much Samsung you continue to be on top in my book and I don't see how that could ever change!!

Thank you

Rob ROBZ Porter
Showing results 1–4 of 50283